Terms & Conditions

 

 

MARCH 2021 UPDATE: 

All European orders are on hold until we work out a way of sending to you without vat and duty being payable.

If you wish to collect from our warehouse and use your own shipper then please get in touch…

 

 



Orders:
Minimum online order value is 150 Euro. Payment is made by card via the webiste. By placing an order with us you will be deemed to have read, understood and agreed to our Terms and Conditions.

Online selling:
You may sell our products with prior agreement on your own branded websites but we do not allow selling on ANY 3rd party portals such as eBay, Amazon etc… We also do not sell to solely eBay or Amazon traders. If we find this happening we will no longer we able to supply. In placing an order with us you are agreeing that you will not put any products on any 3rd party portals. Offering our lines for sale online before you have paid or received an order is against our terms. Your order will be cancelled if we find this happening. We do NOT offer a dropship service; we insist our customers stock our products before they offer them for sale. Our images are for use only with our permission, if we find our images being used without this, we will cancel any orders for these lines.

Shipping EUROPE:
Delivery is ex works – please notify us of your UK shippers when placing an order. If you do not have a UK shipper, we can send the goods via DHL – this service takes 3-5 days. You will not be charged VAT as long as you give us your VAT number, otherwise you will be charged VAT at UK rate of 20%. In case of European Union countries, shipping will be charged 35 - 45 EUR depending on the destination. FREE ON ORDERS OVER 1000 EUR. Other countries - to be arranged. Goods are transported at the risk of the customer. All damaged goods or shortages must be notified in writing within 5 days of receipt of goods.

Returns:
Goods may only be returned by formal agreement. Carriage expenses and risk are the purchaser’s responsibility.

Brochure & Pack Sizes:
Our Magpie brochure is available on www.magpietrade.com. Packs cannot be split – goods must be bought in pack sizes.

Price Increases:
Cubic retain the right to increase prices if needed. Customers will be notified and updated on their order confirmation.

Payment Terms (OVERSEAS):
Overseas accounts are pro forma only. Payment is by bank transfer or credit card.


Card Payments (Overseas): Once we have your payment details the bank will authorise the total amount of the order to your credit card. The authorisation will temporarily freeze the total amount of the order on your bank account and make the funds inaccessible for other transactions. When your order has been dispatched, we only take payment for the goods plus shipping costs on your delivery note. Once the invoice has been raised and the total taken out of your account, your bank will automatically release any remaining funds back into your account to use again. Depending on your bank, it can be anywhere between 12-72 hours for the remaining funds to be available again in your account.

Account Requests: You can apply for an account request online form and then we can decide if you qualify for a trade account. All content (images and copy) are protected by copyright and as such are not available to copy, distribute or use by any company without our written confirmation. We only give permission for content to be used once a company is set up and has placed and paid for their initial order. Even then, the only product imagery and copy that can be used is only for the items ordered.

We do not allow web stores to add our products without an active account and an order for the product being made first. If we find web stores purporting to sell any product lines that have not been ordered and paid for we can and will insist the full content is taken down immediately.
1